Stay Informed, Stay Secure, and Celebrate Our Community Milestones
At Marine Federal Credit Union, staying connected with our members is our highest priority. Whether we are introducing next-generation digital banking features, expanding financial hardship assistance options, enhancing security protocols, or celebrating major milestones and local community awards, this is your central hub for all official credit union announcements.
Hardship Assistance & Member Support
Short-Term Financial Relief
Who it's great for: Members who are falling behind on payments or expecting a temporary financial setback.
The Support Options:
Early Intervention: Reach out as early as possible so we can explore short-term relief options before pressure escalates.
Direct Phone: Call (800) 225-3967 to speak with a compassionate specialist today.
Vehicle Loan Hardship
Who it's great for: Members struggling with auto loan payments who want to protect their transportation and credit.
The Support Options:
Avoid Repossession: We want to work directly with you to find a solution before your vehicle situation escalates.
Direct Access: Call (800) 225-3967 ext. 3520 or email collections@marinefederal.org.
Mortgage Payment Relief
Who it's great for: Homeowners experiencing difficulty making their Marine FCU mortgage payments.
The Support Options:
Compassionate Guidance: Explore tailored options designed to keep you secure in your home.
Direct Hotline: Call our dedicated mortgage relief line at (888) 395-3997.
Personalized Financial Guidance
Who it's great for: Anyone feeling overwhelmed by debt, cash flow, or budgeting who needs a clear path forward.
The Support Options:
Actionable Coaching: Review debt management, explore budgeting strategies, and strengthen long-term habits.
Get Started: Call (800) 225-3967 to be pointed in the right direction.
Important System & Security Enhancements
What's new in digital banking, cards, and Live Teller machines?
We are constantly upgrading our digital and physical services to deliver a faster, safer, and more convenient banking experience:
Next-Gen Digital Banking: Enjoy a consistent experience across desktop and mobile! Customize your homepage with "Favorites" widgets, view your 5 most recent transactions upfront, and monitor due dates right from the Accounts widget.
Mandatory Step-Up MFA Security: To protect your accounts against fraud, accessing sensitive features, including Zelle®, Account-to-Account Transfers, Add a Recipient, and My Settings, will now prompt a 6-digit MFA verification code sent via text.
Credit Card Payment Share Updates: The legacy "Payment Share" is retiring. To pay your credit card, select the loan itself in the Transfers tab. Automatic payroll allocations now deposit directly into the loan, and any leftover balances have been transferred to Simply Smart Savings.
Live Teller Machine Upgrades: Enjoy new self-service capabilities including cash withdrawals with denomination selection, cash/check deposits, and screen-sharing with tellers for guided assistance.
Community Milestones & Honors
We take pride in celebrating the remarkable achievements of our credit union leadership and community partners.
$1 Billion Asset Milestone
Sixty-five years after opening in a warehouse with $40, Marine FCU officially surpassed $1,000,000,000 in assets!
Order of the Long Leaf Pine
Board Member Ken Reddic was awarded North Carolina's highest civilian honor for 40+ years of dedicated service to public education and Onslow County.
Governor's Medallion Award
Board Member Ike Johnson was honored by VolunteerNC and the Office of Governor Josh Stein for his outstanding volunteer service and community leadership.