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Products and Services

Touch Teller

Touch Teller is the name of Marine FCU's audio response telephone system. This service allows you access to your Marine FCU account ... anytime ... from anywhere! At some time each day the system will be temporarily unavailable because of daily maintenance. A message will alert you to when this maintenance is occurring. Touch Teller access requires a true touch tone telephone and an authorization code. Upon calling any of the Touch Teller phone numbers, the computer will give you step-by-step instructions. To save time when you call, please be prepared with your account number and authorization code. Your authorization code is a 4-digit number you choose. First time users may establish this code by calling Touch Teller and entering the last 4 digits of the account owner's SSN or TIN, or you can call 1-800-225-3967. Doing this allows you to activate Touch Teller access. To secure future access, use Option 7 to change the code to any 4 digit code you choose.

Touch Teller offers balance inquiries, deposit information, withdrawals by check payable to the first name on the account and mailed to the address in our computer system, line of credit advances, fund transfers, transaction histories and more!


Touch Teller Phone Numbers                                                                                              

910.577.1310
910.577.1051
800.344.8639

** Refer to your account statement, in print or online, for your assigned Share ID codes.**

Touch Teller  Menu Options

Main Menu    1
Card lost, stolen, not received 2
Card Lost, Stolen, Not Received
Block Specific Card  1
Block All Cards  2

Main Menu
To Check Account Balance  1
To Check History Inquiry  2
Withdrawals    3
Transfers    4
Checking Information   5
Loan Information   6
Additional Options   7
End Call    *

Balance Inquiry Menu
Savings Balance   1
Checking Balance   2
Share Balance    3
Loan Balance    4
Open Share List   5
Open Loan List   6
Share Bal. On Spec. Date  7
Loan Bal. On Spec. Date  8
Previous Menu   #
End Call    *

History Inquiry Menu
Last Deposit    1
Last Payroll Deposit   2
Share History    3
Loan History    4
Deposit History   5
Recent Transaction Activity  6
Previous Menu   #
End Call    *

Withdrawal Menu
Savings W/d    1
Checking W/d    2
Share W/d    3
Loan Advance    4
Previous Menu   #
End call    *

 

Transfer Menu
Savings to Checking Transfer  1
Checking to Savings Transfer  2
Share to Share Transfer  3
Loan to Savings Transfer  4
Loan to Checking Transfer   5
Loan to Share Transfer  6
Savings to Loan Transfer  7
Checking to Loan Transfer  8
Share to Loan Transfer  9
Previous Menu   #
End Call    *

Checking Info Menu
Checking Balance   1
Check Nbr Inquiry   2
Check History    3
Check Copy Request   4
Check Stop Payment   5
Check Ordering   6
Check Number Range   7
Previous Menu   #
End Call    *

Loan Info Menu 
Loan Balance    1
Open Loan List   2
Loan Payment Inquiry   3
Loan Payment History  4
Loan Payoff Amount   5
Loan Balance on Spec. Date  6
Loan Advance Total   7
Mortgage Loan Inquiry  8
Previous Menu   #
End Call    *

Additional Options Menu
Bill Payment    1
Year to Date Info   2
Fax Services    3
Change Preferences   4
Change Account   5
Previous Menu   #
End Call    *

 

Disclosures

Membership Booklet

Note: Disclosures are displayed in Adobe Acrobat Reader. If you do not currently have this application installed you can download a copy for free by going to Adobe's website